Hi, how can we help you? 🛟

Write below anything you want to learn about. For example, employees, website, notifications, etc.

Getting Started

First Steps with Calendesk

Learn how to quickly get started with Calendesk, from registration to initial setup.

How do I quickly set up the system and view statistics?

Read time: 2 minutes

How do I quickly set up the system and view statistics?

The Dashboard walks you through setup and shows your revenue, bookings and clients for any period.
How to change contact details and company name?

Read time: 3 minutes

How to change contact details and company name?

Learn how to configure your Calendesk account for contact details and company name. Provide your clients with accurate information easily.
How can I configure platform settings including timezone, language, currency, and phone prefix?

Read time: 2 minutes

How can I configure platform settings including timezone, language, currency, and phone prefix?

Customize general settings in Calendesk, including language, timezone, area phone code, and currency, to personalize your booking experience.
How to add a service?

Read time: 3 minutes

How to add a service?

In the Offer – Services section, you can add a new service that your customers can use. You can add it using the Add a Service button.
How can I add an employee?

Read time: 2 minutes

How can I add an employee?

Add an employee to your database to manage your online bookings. This feature allows you to easily add and manage staff members for your business.
How do I give an employee panel access and permissions?

Read time: 9 minutes

How do I give an employee panel access and permissions?

See what each of the four employee roles can do, how to give panel access and a set-password link, and what happens to bookings when you take access away.
How to add custom fields to your website booking system?

Read time: 2 minutes

How to add custom fields to your website booking system?

A well-designed reservation form significantly facilitates the scheduling of business appointments. By using a booking form, you can gather the necessary information from your clients.
How to integrate Stripe payments?

Read time: 3 minutes

How to integrate Stripe payments?

Integrate Stripe payments into your Calendesk booking system for online payments, subscriptions, or products. A Stripe account is required.
How to set up prepayments for bookings?

Read time: 3 minutes

How to set up prepayments for bookings?

Learn how prepayments work for online bookings in Calendesk. While editing your services, you can easily set up the "Require prepayment before" option.
How can I edit email, SMS, and push notifications?

Read time: 8 minutes

How can I edit email, SMS, and push notifications?

Which notifications Calendesk sends, how to turn them on or off, when reminders go out and how to change the text of emails, text messages and push notifications.
How to integrate Google Services (Google Calendar and Google Meet)?

Read time: 3 minutes

How to integrate Google Services (Google Calendar and Google Meet)?

Learn how to connect your Calendesk account to Google Calendar and Google Meet. This article explains what these Google services are and how to integrate them.
How to integrate Microsoft Services (Outlook Calendar and Teams) with your system?

Read time: 3 minutes

How to integrate Microsoft Services (Outlook Calendar and Teams) with your system?

Synchronize your Outlook calendars and automatically create Microsoft Teams meeting links. This article will show you how to connect your Calendesk account to Microsoft services.
How can I add a customer?

Read time: 2 minutes

How can I add a customer?

Add new customers to the Calendesk platform using the "Add a customer" view. Enter details of those who will be using your services.
How to offer subscriptions or one-time payments for your customers?

Read time: 6 minutes

How to offer subscriptions or one-time payments for your customers?

What do you need before you create a subscription-based model in Calendesk? You need to have an active Calendesk account. If you don't have an account, you can create one for free.
How can I manage bookings through the calendar?

Read time: 2 minutes

How can I manage bookings through the calendar?

The calendar is a section where your employees can view and manage all paid and accepted online bookings. To view all the bookings, you need to select the desired date.
When something isn't working

Common problems

A customer can't pay, free times don't show up or you can't sign in? Start with these articles.

Przelewy24 doesn't work on my account

Read time: 2 minutes

Przelewy24 doesn't work on my account

Przelewy24 can be switched off if your website is missing terms, a privacy policy or company details. Here's what P24 requires and how to get it back through Stripe.
What to do when the service availability is not displayed correctly in the customer's calendar?

Read time: 2 minutes

What to do when the service availability is not displayed correctly in the customer's calendar?

Set up your Calendesk account quickly and effectively so that your customers can start using your booking system as soon as possible.
I can't log in to Calendesk. What can I do?

Read time: 8 minutes

I can't log in to Calendesk. What can I do?

What to do when the Calendesk panel won't let you or an employee in: a new password, employee access, 2-step verification and error messages.
Why can't my customer pay for a booking?

Read time: 7 minutes

Why can't my customer pay for a booking?

Check your Stripe account, the service's payment settings, the booking status and the customer's browser, and read what each error message on the booking site means.
Support

We are here to support your business 🙌

Calendesk is a comprehensive tool for booking, calendar management, and subscriptions. We offer full support to ensure smooth operation and maximum utilization of the platform.

Schedule a demo call today and see how we can help you!

Calendesk Support Team