Acuity Scheduling vs Fresha Comparison

Which one is a better scheduling solution for you? Acuity Scheduling or maybe Fresha?

Acuity Scheduling's Customers Rating
4.5
Visit website
Email Support
Live Chat Support
Data Export/Import Capabilities
Training and Onboarding
Dedicated Customer Success and Support Team (Enterprise Plans)
API Access
Calendar Builder with Full Customization
Advanced Reminders (SMS, Email, Push Notifications)
Fresha's Customers Rating
4.4
Visit website
Email Support
Live Chat Support
Data Export/Import Capabilities
Training and Onboarding
Dedicated Customer Success and Support Team (Enterprise Plans)
API Access
Calendar Builder with Full Customization
Advanced Reminders (SMS, Email, Push Notifications)

Compare Acuity Scheduling and Fresha Websites

Watch and Compare Acuity Scheduling and Fresha Promo Videos on YouTube.

Main Points to Consider for Acuity Scheduling vs Fresha

Acuity Scheduling has a rating of 4.5, while Fresha has a rating of 4.4. The Acuity Scheduling Standard plan costs $34 (monthly, per user), compared to Fresha's 1.29% + €0.2 (per transactions). Compare Acuity Scheduling and Fresha features based on collected data and real user reviews that highlight their possibilities, issues, customer service, and value for money.

Key consideration for Acuity Scheduling: Acuity Scheduling is user-friendly with numerous integrations and easy client booking, but it can be confusing to set availability and may require hiring a freelancer for complex setups.

Key consideration for Fresha: Fresha simplifies scheduling and is user-friendly with responsive customer service but has extra fees and lacks immediate support options.

Prices
Acuity Scheduling
Fresha
Standard plan
Premium plan
Free Plan Availability
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Free Trial Availability
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*How did we calculate the prices? Due to the varying pricing of reservation systems, we estimated the average price for the standard plan for 5 users, and for the premium plans, for 15 users.
Core Features
Supported Languages
English
Multiple languages
Custom Full Website Branding (Sections, Subpages, Logo, Colors, etc.)
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Calendar Builder with Full Customization
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Mobile App for Customers
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Mobile App for Employees
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Privacy Policy and Terms & Conditions Generator
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Newsletter Module for Clients
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Customer Area (Signup/Login Panel For Customers)
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Integrations
Google Calendar Integration
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Google Meet Integration
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Zoom Integration
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Microsoft Outlook Integration
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Microsoft Teams Integration
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Skype Integration
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WhatsApp Integration
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Invoicing System Integration
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API Access
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Zapier Integration
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Notifications
Advanced Reminders (SMS, Email, Push Notifications)
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SMS Notifications
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Email Notifications
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Push Notifications (Customers & Employees)
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Additional Features
Appointment Scheduling
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Online Payment Processing
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Customizable Booking Forms
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Reporting & Analytics
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GDPR Compliance & Security
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Business Support
Help Center Access
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Email Support
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Live Chat Support
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Dedicated Customer Success and Support Team (Enterprise Plans)
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Training and Onboarding
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Data Export/Import Capabilities
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User Reviews

What Are Users Saying About Acuity Scheduling?

"[...] I am new to the beauty industry and being able to have an easy, accessible & user friendly system where my clients can book their appointments is crucial."

"[...] I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful."

"[...] The best part about this software is the ease for customers to go on and book their own appointments and add to their own calendars. It also looks very nice on our Squarespace website."

"[...] The same applies to setting availability. It can be a bit confusing when blocking off times by day."

"[...] Needless to say, I appeared very amateurish and not very professional and have lost a lot of business."

"[...] Their expectation is that you hire a freelancer to figure out the work-around. I found it to be too much of a "time suck" for the price."

What Are Users Saying About Fresha?

"[...] Its super easy to use, it's cut down my scheduling time and its free. The fresha team are super helpful too."

"[...] I love every single thing about this software and I’m just amazed at how they listen to the customers and grow their application to make it better."

"[...] Everyone I have spoke to within Fresha have been polite friendly and extremely helpful and will resolve this issue urgently. Keep up the great work, you have made my life a thousand times easier."

"[...] No contact number, no tech support, no virtual assistant just send an email and wait for NOBODY to respond to you while your clients cant book online and your business loses money by the second."

"[...] If a customer books with a credit card on file they can use any card without a dime on it and in the event they do no show or cancel their card is declined for insufficient funds."

"[...] Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails."

*User reviews were gathered from platforms like Capterra, Trustpilot, and GetApp.

Frequently Asked Questions (FAQ)

Find quick answers to key questions about using Acuity Scheduling and Fresha to make the most of their features and capabilities.

What is Acuity Scheduling used for?

Acuity Scheduling is user-friendly with numerous integrations and easy client booking, but it can be confusing to set availability and may require hiring a freelancer for complex setups.

What is Fresha used for?

Fresha simplifies scheduling and is user-friendly with responsive customer service but has extra fees and lacks immediate support options.

What is the price of Acuity Scheduling?

Acuity Scheduling does not offer a free trial plan.

Acuity Scheduling offers a free trial plan.

Acuity Scheduling's pricing for paid plans starts at $34 (monthly, per user) for the Standard plan.

What is the price of Fresha?

Fresha does not offer a free trial plan.

Fresha offers a free trial plan.

Fresha's pricing for paid plans starts at 1.29% + €0.2 (per transactions) for the Standard plan.

How is Acuity Scheduling different from Fresha?

Acuity Scheduling is user-friendly with numerous integrations and easy client booking, but it can be confusing to set availability and may require hiring a freelancer for complex setups. On the other hand, Fresha simplifies scheduling and is user-friendly with responsive customer service but has extra fees and lacks immediate support options.

Does Acuity Scheduling integrate with Office 365?

Yes, Acuity Scheduling integrates with Office 365.

No, Acuity Scheduling does not integrate with Office 365.

Does Fresha integrate with Office 365?

Yes, Fresha integrates with Office 365.

No, Fresha does not integrate with Office 365.

Does Acuity Scheduling integrate with Zoom?

Yes, Acuity Scheduling integrates with Zoom.

No, Acuity Scheduling does not integrate with Zoom.

Does Fresha integrate with Zoom?

Yes, Fresha integrates with Zoom.

No, Fresha does not integrate with Zoom.

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