§ 1.
General provisions
- These Terms and Conditions of the Referral Program at Calendesk, hereinafter referred to as "the Terms", set out the rules for referring the Calendesk System by existing Users, as well as the rules for granting Rewards for successful referral of the Calendesk System to New Customers.
- These Terms exhaustively set out the rules for referring the Calendesk System and the associated rewards. Any changes to the Referral Program require a prior amendment to the Terms.
- The Terms are available at the following URL: https://calendesk.com/referral-program
- The Referral Program is addressed exclusively to Users who use the Calendesk System during the Referral Program period. If the User has ceased using the Calendesk System, they may not participate in the Referral Program.
- Users who could qualify for consumer status under the applicable consumer protection laws may not participate in the Referral Program.
- Participation in the Referral Program is voluntary. The User may withdraw from the Referral Program at any time by ceasing to use the Referral Link.
§ 2.
Definitions
The terms used in these Terms and Conditions shall have the following meanings:
- Referral Link – "Referral Link" means a dedicated link assigned to a specific User, through which a New Customer may begin using the Calendesk System and purchase a subscription for services provided by the Organizer;
- Reward – "Reward" means the Referral Reward or the Welcome Bonus;
- Referral Reward – "Referral Reward" means a specified monetary amount paid to the User for the successful completion of the contest task (Referral), in accordance with the rules set out in the Terms;
- Welcome Bonus – "Referral Reward" means the equivalent of a specified monetary amount credited to the New Customer's Account Balance;
- New Customer — "New Customer" means a person who received a Referral Link from a User, registered a user account through the Referral Link, and subsequently began using the Calendesk System, in accordance with the rules set out in the Terms;
- Organizer – "the Organizer" means MPR Sp. z o.o. (limited liability company) with its registered office in Warsaw at ul. Floriańska 6 lok. 02, 03-707 Warsaw, entered into the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number: 0000788188, NIP: 5783137225, share capital: PLN 10,000;
- Referral – "Referral" means the completion by a User of the contest task, which consists of successfully acquiring a New Customer through the Referral Link;
- Referral Program — "Referral Program" means a contest organized by the Organizer, the purpose of which is to acquire a greater number of paying users;
- Data Protection Regulations – "Data Protection Regulations" means, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the Act of 10 May 2018 on the Protection of Personal Data;
- Account Balance – "Account Balance" means a dedicated feature in the Calendesk System that displays the status of settlements with the Organizer for the use of the Calendesk System and related services;
- Participant – "the User" means the User or the New Customer;
- User – "the User" means a natural person who holds an account in the Calendesk System and intends to participate in the Referral Program.
§ 3.
Participation in the Referral Program
- To participate in the Referral Program, the User should familiarize themselves with these Terms, and then generate a Referral Link within their user account in the Calendesk System. The Referral Link consists of a unique combination of letters and numbers, and is therefore strictly assigned to a specific User.
- By generating the Referral Link, the User confirms that they have read and accept the provisions of these Terms.
- The Referral Link may be used multiple times, with different people. The Referral Link has no set expiration date and does not expire. If the User's account in the Calendesk System is deleted, the Referral Link is also deleted.
§ 4.
Completion of the contest task
- After obtaining the Referral Link, the User may proceed to complete the contest task, which is the acquisition of New Customers. To successfully complete the contest task, the following is required:
- providing the Referral Link to a potential New Customer;
- registration in the Calendesk System by the New Customer using the Referral Link;
- purchase of a monthly or annual subscription in the Calendesk System by the New Customer;
- use of the Calendesk System by the New Customer for at least 30 days from the date of purchasing the monthly or annual subscription.
Failure to meet any of the above conditions means that the Referral Reward is not due.
- Only an entity that has never previously used the Calendesk System is considered a New Customer. If a given entity previously used the Calendesk System and subsequently discontinued the Organizer's services, the Referral Reward is not due.
- If the New Customer purchased a monthly or annual subscription in the Calendesk System and subsequently discontinued using the Calendesk System within 30 days of purchasing the subscription, the Referral Reward is not due.
- For each successful Referral with regard to a specific New Customer, the Referral Reward may only be granted once. In the case of a second Referral of the same New Customer, the Referral Reward is not due.
§ 5.
Rights and obligations of Participants
- Participants are obliged to participate in the Referral Program in compliance with the Terms, applicable law, and good practices.
- The following is prohibited:
- misleading New Customers regarding the Organizer or the Booking System and related services, in particular by providing false or incomplete information about the features or prices applied by the Organizer;
- using any algorithms (bots) or other tools that would generate new user accounts in the Calendesk System;
- creating new user accounts in the Calendesk System using unlawfully obtained personal data, in particular as a result of identity theft of a third party;
- making any payments for a subscription in the Calendesk System without the knowledge and consent of a third party to whom the funds may belong, in particular as a result of credit card theft or other unauthorized access to third party funds;
- undertaking any other actions aimed at obtaining Rewards unlawfully, in particular to the detriment of the Organizer.
- The User independently decides to whom and how they will share the Referral Link. The Organizer does not impose any methods for acquiring New Customers, subject to the provisions of paragraphs 1 and 2.
- In the event of any doubts regarding participation in the Referral Program, the Participant may address questions directly to the Organizer by sending a message to the e-mail address [email protected]
§ 6.
Rewards and the manner of their delivery to Participants
- For participation in the Referral Program, the Organizer provides the following Rewards:
- Referral Reward – for each properly completed contest task, the Organizer grants the User a Referral Reward in the amount of 50 PLN, 13 USD, 12 EUR, or 10 GBP net;
- Welcome Bonus – for the New Customer commencing the use of the Calendesk System, the Organizer grants the User a Welcome Bonus in the amount of 50 PLN, 13 USD, 12 EUR, or 10 GBP net.
- The Referral Reward may be obtained by the User multiple times, after each properly completed contest task. The total value of Referral Rewards for Users who do not conduct business activity or unregistered activity may not exceed PLN 2,000 gross for the entire period of participation in the Referral Program.
- The Welcome Bonus may be obtained by the New Customer only once. In the case of a second and subsequent registration of the New Customer in the Calendesk System, no additional Welcome Bonus is due.
- The Referral Reward may be delivered to the User in 2 ways:
- by reducing the Account Balance by the equivalent of the Referral Reward;
- by payment of the monetary amount to a bank account number indicated by the User, provided that payment may only be made when the total amount of Referral Rewards obtained by the User exceeds PLN 250 net.
- The User acquires the right to the Referral Reward on the day on which all requirements referred to in § 4 paragraph 1 have been met.
- The New Customer acquires the right to the Welcome Bonus upon purchasing a subscription and commencing use of the Calendesk System.
- To determine the manner of delivery of the Referral Reward, the User should notify the Organizer by sending an e-mail to [email protected]. Upon receiving the information from the User, the Organizer shall, within 14 days at the latest, reduce the Account Balance or make a transfer of the monetary amount to the specified bank account, subject to paragraphs 8-9.
- Reducing the Account Balance by the equivalent of the Referral Reward does not require any additional action from the User. However, if the Referral Reward is to be paid in monetary form, the User is obliged to issue an accounting document on the basis of which the Organizer will make the payment — in the form of an invoice or confirmation of acceptance of the Referral Reward. Until the Organizer receives a correct and complete accounting document, the deadline for payment of the Referral Reward does not commence or, if already commenced, is suspended until the Participant completes the necessary formalities.
- The Organizer may refuse to deliver the Reward if:
- the User has breached the Terms and the conditions of participation in the Referral Program;
- the User unlawfully obtained the right to the Reward, in particular as a result of committing a crime;
- the User has lost the right to the Reward;
- the User has not completed the formalities required for the delivery of the Reward, in particular has not provided the Organizer with the necessary accounting documents.
- The Welcome Bonus may be delivered to the New Customer exclusively by crediting the Account Balance assigned to the New Customer. Accordingly, the equivalent of the Welcome Bonus may only be used to reduce the Organizer's remuneration for services provided and is not exchangeable for a cash equivalent.
- The value of the Reward is expressed as a net amount, which constitutes the Participant's income. The Reward amount should be settled in accordance with applicable law.
§ 7.
Personal data protection
- The controller of personal data of persons who participate in the Referral Program is MPR Sp. z o.o. (limited liability company). Data will be processed in compliance with the Data Protection Regulations, primarily for the purpose of conducting the Referral Program and delivering the Rewards due.
- The information clause for the Participant, which contains information regarding the processing of their personal data, constitutes Appendix 1.
- If the Participant has in any way provided personal data of a third party without the knowledge or consent of that third party, the Organizer has the right to immediately delete the third party's data, as well as to exclude the Participant from the Referral Program. If the Organizer suffers damage as a result of the Participant providing personal data of a third party without their consent, the Organizer may take legal action against the Participant, including seeking compensation for damages in full.
- The Participant is obliged to provide truthful and accurate personal data insofar as such data are necessary for carrying out activities related to the Referral Program. The Organizer is not liable for the consequences of failure to provide personal data or for providing false, outdated, or incomplete personal data, in particular contact details.
§ 8.
Duration of the Referral Program
- The Referral Program is valid for a fixed period of 2 years — from April 1, 2026 to March 31, 2028, subject to the provisions below.
- The Organizer may:
- extend the duration of the Referral Program (e.g., due to the benefits it brings to the organization);
- temporarily suspend the Referral Program (e.g., due to a lack of marketing needs);
- decide to terminate the Referral Program before the expiry of the period referred to in paragraph 1.
- The Organizer shall inform Participants of the circumstances referred to in paragraph 2 by sending an e-mail.
§ 9.
Complaints procedure
- If the Participant determines that the Referral Program is being conducted in a manner inconsistent with the Terms, the Participant may file a complaint.
- A complaint may be filed:
- by sending the complaint to the e-mail address [email protected];
- by sending a written complaint by post, preferably by registered mail — to the Organizer's address.
- The complaint should include:
- the first and last name of the complainant;
- contact details;
- a detailed description of how the conduct of the Referral Program was inconsistent with the Terms;
- the demands of the complainant in connection with the complaint.
- Upon receiving the complaint electronically, the Organizer shall promptly confirm its receipt — electronically, to the e-mail address provided.
- Complaints are resolved within 30 (thirty) days from the date of filing the complaint.
§ 10.
Contact with the Organizer
- Contact with the Organizer regarding the Referral Program is available in the following ways:
- by e-mail: [email protected];
- by phone: +48 58 333 12 10;
- by post: MPR Sp. z o.o. ul. Floriańska 6 lok. 02 03-707 Warsaw;
- The preferred form of communication between the Parties is electronic correspondence by e-mail.
§ 11.
Final provisions
- Rights and obligations arising from participation in the Referral Program, in particular the right to receive Rewards, are not transferable to other persons.
- The Organizer reserves the right to amend the Terms in such cases as:
- changes to the conditions under which the Referral Program will be organized;
- the need to adapt the Terms to legal changes;
- the need to adapt the Terms to a decision, judgment, or other ruling of a competent court or state authority;
- the need to fulfill a legal obligation incumbent on the Organizer;
- editorial changes.
- Each document is marked with the date from which its provisions take effect.
- Amendments to the Terms are published within the Calendesk System, and Participants may also be notified of the planned change to the Terms electronically by e-mail.
- Amendments to the Terms take effect on the date specified in the notification, but no earlier than 3 (three) days from the notification.
- The law applicable to obligations arising from the Terms is Polish law, in particular the Act of 23 April 1964 — the Civil Code (consolidated text: Journal of Laws 2023, item 1610, as amended) and other applicable provisions of Polish law.
- The Terms take effect on April 1, 2026.
Appendix 1 to the Terms and Conditions of the Referral Program at Calendesk
INFORMATION CLAUSE
In accordance with the provisions of the General Data Protection Regulation (GDPR), we inform you that:
- The controller of your personal data is MPR Sp. z o.o. (limited liability company) with its registered office in Warsaw at ul. Floriańska 6 lok. 02, 03-707 Warsaw, entered into the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number: 0000788188, NIP: 5783137225, e-mail address: [email protected], hereinafter referred to as the Company;
- For the purposes of the Referral Program, the Company may process such personal data as first and last name, contact details (phone number, e-mail address), company name, address, NIP number, individual referral link, date of user account registration, as well as other data necessary for participation in the program, in particular data required by tax law;
- The Company obtains personal data directly from you or from the person who referred you as a new customer of the Company;
- Your personal data may be processed for various purposes:
- for the purpose of participating in the Referral Program — on the basis of Art. 6(1)(a) GDPR (consent);
- for the purpose of concluding a contract related to the use of the Calendesk System — on the basis of Art. 6(1)(b) GDPR (actions necessary for the conclusion and performance of a contract);
- for the purpose of fulfilling the Company's obligations arising from tax law in connection with the delivery of rewards — on the basis of Art. 6(1)(c) GDPR (necessity to fulfill obligations arising from law);
- for the purpose of fulfilling the Company's obligations in the area of personal data protection, e.g., in the creation of registers and records — on the basis of Art. 6(1)(f) GDPR (legitimate interest of the Data Controller); the legitimate interest of the Company is, e.g., having confirmation of the fulfillment of this information obligation towards you;
- for the purpose of establishing, pursuing, or defending against claims — on the basis of Art. 6(1)(f) GDPR (legitimate interest of the Data Controller); the legitimate interest of the Company is the protection of the Company's property interests;
- for archival and evidentiary purposes, for the protection of information that may serve to demonstrate facts — on the basis of Art. 6(1)(f) GDPR (legitimate interest of the Controller); the legitimate interest of the Controller is having information needed, e.g., by state authorities
- Providing all personal data is voluntary, however:
- providing such data as: first and last name, contact details — is necessary for participation in the Referral Program (without this data it will not be possible to identify the person making the referral);
- providing such data as first and last name, company name, business address, NIP, e-mail address — is necessary for concluding a contract for the use of the Calendesk System (without this data, concluding the contract will not be possible);
- providing such data as bank account number and data arising from tax law provisions is necessary for the Company to fulfill its legal obligations related to the delivery of rewards to participants;
- providing other data is a condition for the Company to pursue its legitimate interest.
- Your personal data will not be used for automated decision-making, including profiling;
- If your data is processed on the basis of consent, you may withdraw your consent at any time, provided that the withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal;
- Your personal data may be disclosed to hosting providers who store data on servers; cloud computing service providers in which files that may contain your personal data are stored; the accounting firm that processes your data visible in documents related to the contract with the Company; entities providing technical support services that gain access to data if the technical work concerns areas where personal data are located; other subcontractors that gain access to data if the scope of their activities requires such access; in addition, we may be obligated, e.g., on the basis of a legal provision, to disclose your personal data to private and public entities;
- We kindly inform you that we may transfer your data outside the European Economic Area or to an international organization, which is, e.g., related to the Company's cooperation with various entities. For its part, the Company ensures that data will be transferred to countries for which the European Commission has issued a decision on the adequate level of personal data protection, or in compliance with all legal requirements, including on the basis of an appropriate contract containing data protection clauses adopted by the European Commission, ensuring an appropriate method of securing the transferred personal data;
- Your personal data will be stored for various periods, depending on the role or function you perform, as well as the purpose for which we process your personal data:
- Your personal data will be stored:
- for the period necessary for participation in the Referral Program — in the case of personal data processed for the purpose of participation in the Referral Program;
- until the expiry of limitation periods — with respect to personal data processed for the purpose of establishing, pursuing, and defending claims;
- for a period of 5 years from the end of the tax year in which the deadline for payment of tax for the previous year expired — with respect to personal data processed for the purpose of fulfilling tax obligations;
- until an effective objection is raised or the purpose of processing is achieved — with respect to personal data processed on the basis of the legitimate interest of the Data Controller;
- until consent is effectively withdrawn — in the case of personal data processed on the basis of consent;
- You have the right to access your personal data, to rectify, delete, or restrict their processing, to object to processing, as well as the right to data portability;
- You have the right to lodge a complaint with the President of the Personal Data Protection Office if you believe that your personal data is being processed in violation of the law.