What is Microsoft Teams?
Microsoft Teams combines chat, video calls, file sharing, and app integrations into one platform. It's part of Microsoft 365 and has over 320 million monthly users. Meetings support up to 1,000 participants.
How it works in online booking
You connect Teams to your booking system through the Microsoft Teams integrations. When a client books an online session, the system creates a Teams meeting and distributes the join link to all participants. You see everything in your Teams calendar alongside other commitments. All synced via the Microsoft Graph API. Teams is one of the platforms we cover in 6 types of online meetings and how to manage them.
Benefits
- Automatic Teams meeting creation for every online booking - nothing to set up manually
- Corporate clients already have Teams installed - no extra software for them
- Meetings sync to Microsoft 365 calendars, keeping all schedules in one place
Frequently Asked Questions
Can clients join a Teams meeting without a Microsoft account?
Yes. External guests click the link, type their name, and join from a browser or the Teams app. No Microsoft account required. The host needs a Microsoft 365 license, but guests don't.
How does Teams compare to Zoom for online appointments?
Teams wins when your clients are businesses - they already use it daily. Zoom is more universal for consumer-facing services since it works without any account at all. Video quality is comparable. Pick Teams for B2B, Zoom for B2C. Many booking systems support both.
