What is Zoom?
Zoom is a video conferencing platform supporting meetings with up to 1,000 participants. The free plan allows 40-minute calls with 100 people. It runs on every major operating system and in web browsers.
How it works in online booking
You connect Zoom to your booking system. When a client books a session, the system generates a unique Zoom room and includes the link in the confirmation email. At the scheduled time, both parties click and the call starts. No manual meeting creation. Each appointment gets its own private meeting ID. The Zoom connection is part of the video call integrations and takes a few clicks to set up. For background ideas, check out 50 cool Zoom backgrounds to spice up your video calls.
Benefits
- Automatic Zoom link generation saves 2-3 minutes of setup per appointment
- Each booking gets its own unique link - no sharing mix-ups between clients
- Built-in recording lets clients review sessions later (with consent)
Frequently Asked Questions
How do you connect Zoom to a booking system?
Go to Integrations in your booking platform and click "Connect Zoom." Log in to your Zoom account and authorize. The system can now create meetings through the API. Mark services as "online" and every new booking for those services generates a Zoom link automatically.
Does Zoom work for group sessions?
Yes. Create a group service (like "Group Session - 8 spots") and all participants get the same Zoom link. The free plan caps calls at 40 minutes; paid plans remove that limit. Groups larger than 100 need Zoom's Large Meeting add-on at $50/month.
