What is Microsoft Outlook?
Microsoft Outlook is an email and calendar app used by over 400 million people. Part of Microsoft 365, it manages email, events, contacts, and tasks in one interface. Runs on Windows, Mac, web, iOS, and Android.
How it works in online booking
You sync Calendesk with Outlook. Every new booking appears in your Outlook calendar automatically. When you block time for a personal errand in Outlook, that slot vanishes from the public booking page. Two-way sync kills double-bookings and keeps one calendar as the single source of truth. Set up the Outlook connection through the calendar integrations in your booking system and it runs in real time.
Benefits
- Two-way sync - new bookings appear in Outlook, Outlook events block public slots
- Zero double-bookings: if a time is taken in Outlook, clients can't book it
- Outlook's built-in reminders ping you before every appointment
Frequently Asked Questions
How do you sync a booking system with Microsoft Outlook?
In your booking platform, go to Integrations and connect your Microsoft account. Authorize calendar access. The system creates Outlook events for every booking and reads your existing events to block those slots. Calendesk syncs in real time; other platforms update every 5-15 minutes.
Does Outlook sync work with multiple employees?
Yes. Each employee connects their own Outlook calendar. The booking system checks availability independently. If Employee A is busy from 2-3 PM but Employee B is free, clients can still book that slot with Employee B. Each calendar stays private - the system only reads busy/free status.
