From generic to personalized: using demographic data to book more appointments

Read time: 5 minutes

From generic to personalized: using demographic data to book more appointments

When it comes to connecting with potential customers, personalization is vital. While generic mailers may save you money, targeting individual niche customers can boost your business. This targeting can lead to more booked appointments. Here, we discuss how analyzing demographic data and targeting specific customer bases can boost your next marketing campaign..

Demographic Targeting: Perceived Personalization for Direct Mail & Other Marketing Campaigns

Ideally, each advertising campaign would be tailor-made for an individual to ensure engagement. But, in reality, that kind of advertising is impractical for direct mail campaigns. Businesses can create a personalized ad campaign and reach a broad audience with demographic data.

Quick Definition: Demographic Data

  • Demographic data refers to information that organizes individuals based on population factors. These factors include age, race, sex, location, education, employment, and more. This data can help you reach a broad audience with shared interests and backgrounds.

Demographic data break groups of people into quantifiable subcategories. Businesses can target these subcategories for mail campaigns and advertisements. While subcategories don’t guarantee interest, they offer a higher return on investment (ROI). This ROI is a crucial factor for direct mail marketing.

A study conducted by USPS noted Millennials were more likely to respond to coupons and deals in the mail. At the same time, 33% of Gen Z would buy a product after receiving a physical advertisement. These minor demographic notes show that Millenials and Gen Z could be direct mail demographics. Thus, tailoring your advertisements toward these demographics gives the illusion of personal interest. This use of demographics avoids the added cost of individualized campaigns.

But basing your mailing camping on one or two studies will not provide reliable results. Instead, collect demographic data related to current and target customers. But how can you gather this data, and what should you do if you have limited or incomplete demographic information?

Data Appending: How to Reliably Reach Key Demographics

Many businesses associate data gathering and demographic research with online mailing campaigns. While these campaigns use demographic data, data appending benefits direct mailing campaigns. With an average ROI of $4.09 for every $1.27 spent, targeting interested customers through direct mailing should be your top priority.

Surface-level research and survey responses give limited demographic information on your customer base. Filling out customer demographic data can increase the effectiveness of your marketing campaign.  That is where demographic appending services come into play.

Quick Definition: Demographic Appending Services

  • Demographic appending services take customer information and fill in missing demographic data. This data includes job positions, economic standing, and more. These services work with businesses to round out existing demographic data. This, in turn, empowers marketing departments to craft personalized campaigns.

Customer demographic data can come from emails, shipping information, and survey responses. Demographic appending services provide precise, concise, and far-ranging demographic data. These services allow businesses to target critical demographics better and schedule more meetings.

Some associate demographic appending services with online marketing campaigns. But accurate demographic data can boost traditional companies. It can boost your next direct mail campaign and offer personalization that builds client trust.

With appended demographic data, a print company would know when to send out wedding planning mailers. They could determine which of their customers were already married. Narrowing down their target audience would reduce costs and increase response odds. This is possible thanks to demographic information.

Demographic appending services can boost your direct mailing campaign. But remember, these services rely on some level of existing customer information. These services can turn limited information into a wealth of marketing resources. Email addresses, mailing information, and phone numbers are all good starting data points.

Personalization is the name of the game. However, without complete demographic data, you’re likely to miss factors. While you may know your customers are in the 25 to 45 age range, knowing if they’re homeowners makes a distinct difference for a lawn service company. Good marketing campaigns are all about using the information you have, after all.

Data Prioritization: What Demographics Should Direct Mail Campaigns Target?

If there were a one-size-fits-all answer, most marketing companies would be out of a job. Demographic targeting depends on many factors. What your business sells and what products or services you offer all influence your target demographic. A children’s clothing company would target a different demographic from a retirement home community. Even with data overlaps, knowing your usual customers’ demographics is key.

Demographic data gives extra information that can boost a marketing campaign. Determining your target demographic depends on individual campaign research. This research starts with an understanding of your clientele.

Crafting a marketing campaign with raw data is like calling a tree a house. Data is a useful tool, but you can miss your demographic without proper analysis. Tailoring your marketing campaigns can provide a boost only if you take the time to analyze the data. Some campaigns should target different customers than others. For example, coupons for returning customers are distinctly different from new customer mailers.

Narrow down your demographic data by noting what demographic contains your previous customers. For example, if you have record-high sales to new parents, they should be your primary target. If you’re expanding your customer base, note demographics not in your customer base. You can find new niches for future direct marketing campaigns by noting gaps in your demographic reach.

In Conclusion

Businesses that assume data gathering is exclusive to online marketing are missing out. Data gathering is an essential tool for physical marketing. Demographic data can make a huge difference in any direct mailing campaign. Personalizing individual mailers, targeting new customer niches, knowing your client base, and tailoring marketing campaigns to their interests can boost customer interactions and ROI.

Using data appending services, you can see your existing customer base and target existing and new customers. There’s no one-size-fits-all demographic for direct mailing and other marketing campaigns. Instead, pay attention to generational trends and demographics. The combination of demographics and marketing campaigns is a proven method to generate more meetings and boost business.


Get started with your own online booking system in minutes