Booksy vs Fresha Comparison

Which one is a better scheduling solution for you? Booksy or maybe Fresha?

Booksy's Customers Rating
4.4
Visit website
Email Support
Live Chat Support
Data Export/Import Capabilities
Training and Onboarding
Dedicated Customer Success and Support Team (Enterprise Plans)
API Access
Calendar Builder with Full Customization
Advanced Reminders (SMS, Email, Push Notifications)
Fresha's Customers Rating
4.4
Visit website
Email Support
Live Chat Support
Data Export/Import Capabilities
Training and Onboarding
Dedicated Customer Success and Support Team (Enterprise Plans)
API Access
Calendar Builder with Full Customization
Advanced Reminders (SMS, Email, Push Notifications)

Compare Booksy and Fresha Websites

Watch and Compare Booksy and Fresha Promo Videos on YouTube.

Main Points to Consider for Booksy vs Fresha

Booksy has a rating of 4.4, while Fresha has a rating of 4.4. The Booksy Standard plan costs $21.99 (monthly, per user), compared to Fresha's 1.29% + €0.2 (per transactions). Compare Booksy and Fresha features based on collected data and real user reviews that highlight their possibilities, issues, customer service, and value for money.

Key consideration for Booksy: Booksy makes booking appointments and searching for beauty services easier, offering support via chat and hotline, providing dedicated customer service specialist assistance during the onboarding of a new user, as well as an online calendar, online bookings, and automatic SMS and email reminders.

Key consideration for Fresha: Fresha simplifies scheduling and is user-friendly with responsive customer service but has extra fees and lacks immediate support options.

Prices
Booksy
Fresha
Standard plan
Premium plan
Free Plan Availability
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Free Trial Availability
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*How did we calculate the prices? Due to the varying pricing of reservation systems, we estimated the average price for the standard plan for 5 users, and for the premium plans, for 15 users.
Core Features
Supported Languages
Multiple languages
Multiple languages
Custom Full Website Branding (Sections, Subpages, Logo, Colors, etc.)
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Calendar Builder with Full Customization
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Mobile App for Customers
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Mobile App for Employees
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Privacy Policy and Terms & Conditions Generator
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Newsletter Module for Clients
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Customer Area (Signup/Login Panel For Customers)
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Integrations
Google Calendar Integration
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Google Meet Integration
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Zoom Integration
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Microsoft Outlook Integration
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Microsoft Teams Integration
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Skype Integration
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WhatsApp Integration
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Invoicing System Integration
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API Access
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Zapier Integration
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Notifications
Advanced Reminders (SMS, Email, Push Notifications)
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SMS Notifications
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Email Notifications
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Push Notifications (Customers & Employees)
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Additional Features
Appointment Scheduling
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Online Payment Processing
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Customizable Booking Forms
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Reporting & Analytics
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GDPR Compliance & Security
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Business Support
Help Center Access
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Email Support
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Live Chat Support
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Dedicated Customer Success and Support Team (Enterprise Plans)
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Training and Onboarding
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Data Export/Import Capabilities
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User Reviews

What Are Users Saying About Booksy?

"[...] My experience with Booksy has been great, I love how simple and fast it is to book appointments with hairstylists."

"[...] Overall everything has been great. They are quick to help with any questions and care about the consumer."

"[...] Benefits include my clients finding other beauty services on the same app so they love finding their beauty pros in one spot! managing my appointments is effortless so I can focus behind the chair."

"[...] They billed me on the third of this month and then again on the 11th for $29. They also charged me $29 for messaging which I opted out of when I first got the app but they charged me anyway."

"[...] Always says it’s something I must’ve done when I’ve done nothing. And never been offered any type of compensation for appointments lost due to app going down sometimes for an entire day."

"[...] Can be confusing to clients when multiple employees are taking appointments."

What Are Users Saying About Fresha?

"[...] Its super easy to use, it's cut down my scheduling time and its free. The fresha team are super helpful too."

"[...] I love every single thing about this software and I’m just amazed at how they listen to the customers and grow their application to make it better."

"[...] Everyone I have spoke to within Fresha have been polite friendly and extremely helpful and will resolve this issue urgently. Keep up the great work, you have made my life a thousand times easier."

"[...] No contact number, no tech support, no virtual assistant just send an email and wait for NOBODY to respond to you while your clients cant book online and your business loses money by the second."

"[...] If a customer books with a credit card on file they can use any card without a dime on it and in the event they do no show or cancel their card is declined for insufficient funds."

"[...] Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails."

*User reviews were gathered from platforms like Capterra, Trustpilot, and GetApp.

Frequently Asked Questions (FAQ)

Find quick answers to key questions about using Booksy and Fresha to make the most of their features and capabilities.

What is Booksy used for?

Booksy makes booking appointments and searching for beauty services easier, offering support via chat and hotline, providing dedicated customer service specialist assistance during the onboarding of a new user, as well as an online calendar, online bookings, and automatic SMS and email reminders.

What is Fresha used for?

Fresha simplifies scheduling and is user-friendly with responsive customer service but has extra fees and lacks immediate support options.

What is the price of Booksy?

Booksy does not offer a free trial plan.

Booksy offers a free trial plan.

Booksy's pricing for paid plans starts at $21.99 (monthly, per user) for the Standard plan.

What is the price of Fresha?

Fresha does not offer a free trial plan.

Fresha offers a free trial plan.

Fresha's pricing for paid plans starts at 1.29% + €0.2 (per transactions) for the Standard plan.

How is Booksy different from Fresha?

Booksy makes booking appointments and searching for beauty services easier, offering support via chat and hotline, providing dedicated customer service specialist assistance during the onboarding of a new user, as well as an online calendar, online bookings, and automatic SMS and email reminders. On the other hand, Fresha simplifies scheduling and is user-friendly with responsive customer service but has extra fees and lacks immediate support options.

Does Booksy integrate with Office 365?

Yes, Booksy integrates with Office 365.

No, Booksy does not integrate with Office 365.

Does Fresha integrate with Office 365?

Yes, Fresha integrates with Office 365.

No, Fresha does not integrate with Office 365.

Does Booksy integrate with Zoom?

Yes, Booksy integrates with Zoom.

No, Booksy does not integrate with Zoom.

Does Fresha integrate with Zoom?

Yes, Fresha integrates with Zoom.

No, Fresha does not integrate with Zoom.

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